15684 Fishing River Road
Lawson, MO  64062
816.296.3090

info@OrchardHillBedAndBreakfast.com
 
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House Policies

Payments & Cancellations

We accept VISA, Master Card, and all Debit cards for payment at Orchard Hill.

Room Bookings

At the time you book your reservation, we will take your credit or debit card information. The amount of the entire reservation will be charged to the card at that time unless the reservation is for more than 30 days out. For 30 days or more advanced bookings, one night stay will be charged to the card and the balance will be charged at check-in.

For group stays and long stays, the same rules apply above, but half of the reservation fee will be charged at the time of booking. The balance will be charged at check-in.

For individual night stays, there will be one night charged if the cancellation is made after 12:00 p.m., 14 days in advance of the check-in date, but a gift card toward future stays will be given for the amount of the reservation.  If cancellation is made before 12:00 p.m. more than 14 days in advance, a full refund will be granted.
For group stays and long stays, there will be one night charged, per room reservation if cancellation is made after 12:00 p.m., 14 days in advance of the check-in date. If cancellation is made before 12:00 p.m. more than 14 days in advance, one night per room will still be charged, but a gift card toward future stays will be given for the amount of the reservation.

For Holidays, all reservations are final. No refunds will be granted.  For Holiday cancellations more than 60 days in advance, guests will receive a gift card toward future stays for the amount of the reservation.

Special Event Bookings

Upon booking Orchard Hill for a Wedding or special event, ½ of the RESERVATION FEE will be charged to your Credit or Debit card at that time as a retainer. The remainder of the RESERVATION FEE will be charged on the day of the event along with any other fees for special accommodations agreed to by both parties.

If the event is cancelled more than 14 days prior, a $300 cancellation fee will be charged. Additionally, any other costs associated with the event planning will be withheld from the original retainer. (This may include but is not limited to cancellation fees for rental equipment, caterers, special items purchases etc.).

If the event is cancelled less than 14 days prior, the entire retainer will be charged as a cancellation fee.

Meeting Space Bookings

Upon booking Orchard Hill for a meeting , a Retainer of $200 will be charged to a Debit or Credit card. If this reservation is cancelled at least 14 days prior to the meeting, $100 will be charged as a cancellation fee. If the reservation is cancelled less than 14 days prior to the meeting, the entire $200 will be charged as a cancellation fee.

Children

Due to the Bed & Breakfast being a destination for romantic getaways, we do not allow children (below age 16) because of the potential disturbance it may cause to our other guests.

However, children are more than welcome when a group rents out the entire house for a private function, or all bedrooms for a specific night. However, we are not set up with cribs or special accommodations that are required for small children. These items must be brought by the guest.

Pets

We have a great appreciation for pets and animals of all kinds. However, due to potential allergy issues and nuisance issues that they may cause other guests, no pets are allowed to be brought to the Bed & Breakfast. We have an exception to this policy for companion animals for special assistance.

Smoking

Orchard Hill is a smoke free facility. We do not allow smoking in any area of the house. If you desire to smoke we are happy to allow smoking outside on a number of covered porches where you can dispose of smoking debris in provided dispensers. Smoking in a guest suite, or any area of the house, will result in a $250 cleaning fee added to your room charge.
       
   
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